Last Updated: 04.2021
In order to Use the Website, you must be 18 years old or older, and have the power to enter into a binding contract with us and not be barred from doing so under any applicable laws. If you are a minor under the age of 18, you may only use the Website in conjunction with your parents or guardians.
BY USING THE WEBSITE, YOU AFFIRM THAT YOU ARE THIRTEEN (13) YEARS OF AGE OR OLDER. YOU ALSO AFFIRM, BY ACCESSING OR USING THE WEBSITE, THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT OR, IF YOU ARE NOT, THAT YOU HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THIS AGREEMENT.
NON-COMMERCIAL USE ONLY
- Concerns a use for which a product is not intended;
- Is lewd, profane, obscene, or indecent, including any Content that is violent or pornographic or that contains nudity, explicit violent or sexual material, or depictions of violent or sexual acts;
- Is harassing, threatening, abusive, inflammatory or otherwise objectionable, including Content used to harass, stalk or threaten a person;
- Is unlawful or that could facilitate the violation of any applicable law, regulation or governmental policy, or the rights of any third party;
- Offers or disseminates any fraudulent goods, services, schemes or promotions, including any “make money fast” schemes or pyramid schemes;
- Is libelous, defamatory, or knowingly false or misrepresents another person;
- Seeks to impersonate any person or entity, or falsely state or otherwise represent your affiliation with a person or entity;
- Promotes an illegal or unauthorized copy of another person’s copyrighted work, or infringes upon the intellectual property rights of any third party, including the copyrights, trademarks, trade names, trade secrets or patents of such third party, or is posted without the express permission of the owner(s) of such rights;
- Includes any material that is encrypted or that involves the transmission of “junk mail”, unsolicited mass mailing or spamming, or unauthorized advertising;
- Is harmful to the Company or any other party’s systems and networks, including any transmissions which may damage, interfere with, surreptitiously intercept, or expropriate any system, program, data or personal information;
- Violates any obligation of confidentiality or violates the privacy, publicity, moral or any other right of any third party; or
- Consists of any other Content that the Company in its sole discretion deems to be Unacceptable Content.
CONDITIONS OF USE
You must not use the Website in a way that violates the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You may not, without our prior written consent, do any of the following: copy, reproduce, rent, lease, loan, sell, or use the content retrieved from the Website in any way. You may not modify, distribute, or re-post any content on the Website for any purpose; or use the content of the Website for any commercial profit whatsoever. You may not disrupt or interfere with the security and/or the sources of the Website or upload any type of harmful files and/or viruses to the Website. You may not use the Website in any harmful way referring to all applicable laws regarding your use of the Website.
INTELLECTUAL PROPERTY RIGHTS
The Website is expressly owned and operated by the Company. Unless otherwise noted, the design and content features on the Website, including information and other materials, illustrations, product layout and design, icons, navigational buttons, images, artwork, graphics, photography, text, data, audio sound, software and the like, as well as the selection, assembly and arrangement thereof (the “Website Information”), are owned by thee Company or its affiliates or are licensed from third party service providers by the Company. The Website, as a whole and in part, is protected by copyright, trademark, service mark, trade name, and other intellectual property and other proprietary rights, and all other applicable rights are reserved.
The brands, logos, tradenames, trademarks (both registered and un-registered) and service marks (both registered and un-registered) are the property of the Company, its affiliates, and their respective licensors. Not all brands, logos, tradenames, trademarks and service marks of the Company and its affiliates appear on the Website. Silk’n™ and ToothWave™ and DentalRF™ are a well-known Trademarks as well as registered international Trademarks owned by the Company (hereinafter: “TM”). You have no right to use the TM and/or any of the foregoing in any way whatsoever. Using the TM and/or any of the foregoing without being granted with a written approval of The Company is an infringement of our Intellectual Property rights. Other featured words or symbols, used to identify the source of merchandise or services, may be trademarks of their respective owners.
INFORMATION ON THE WEBSITE
Content and information within the Website are provided to be used on an “AS IS” and “AS AVAILABLE” basis with all faults. You use the Website information, as authorized herein, at your own risk. Website Information may contain errors, omissions, or typographical errors or may be out of date. The Website may change, delete or update any Website information at any time and without prior notice.
Information (including, without limitation, advice and recommendations) on the Website is not intended as medical advice. Always consult your doctor before beginning any new treatment. The Company is not responsible for any damage and/or action caused by the information on the Website.
The Website may provide links to other websites and/or resources, including advertisers over which the Company has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by the Company of content, items, or services on those third-party websites.
The Company reserves the right, without prior notice, to discontinue or change: specifications, prices on products, and/or other purchase terms, and/or anything else on the Website. The Company will try, but will not guarantee, to describe the items available on the Website as accurately as possible.
If a product from the Website is not “as described” when you receive it, or the packaging on the Website does not match the product you receive, you can return it to us in an unused and undamaged condition in accordance with our Return Policy.
The Company reserves the right to revoke any stated offer, and to correct any errors, at all stages of the order, even after payment charges.
We accept Visa, Mastercard, American Express and PayPal. We take payment from your card at the time your order is placed. All credit card and debit card holders are subject to validity checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.
If you order a product, payment must be received by the Company prior to the Company’s acceptance of the order. The Company may require additional information regarding your order if you have not provided all of the information required and may cancel or limit an order any time after it has been placed.
The Company does not accept orders from dealers, wholesalers, or customers who intend to resell items offered on the Website. If the Company discovers that you are placing orders with the intent to resell items offered on the Website, we will immediately cancel your order, suspend or terminate your account, and pursue any and all available legal measures under applicable law. If we discover that an order was placed with fake or stolen cards, the Company will immediately report the incident to federal, state, and/or local enforcement authorities.
If you have purchased your product through a source other than us, you must coordinate the return or any issue with that source and according to their product return policy. Some distributors have their own return policy. Please make sure to review the source’s return policy before making your purchase decision. We are not responsible nor liable for such purchases.
SHIPPING AND RISKS
We ship to everywhere in the world unless stated otherwise.
All orders are shipped within 3-4 business days after receipt of your order and payment, both properly completed and cleared. Orders are shipped Sunday through Thursday, with the exception of local holidays.
Orders are shipped via DHL or FedEx or EMS (Express International Airmail), depending on their destinations. Packages shipped via DHL or FedEx or EMS usually arrive within 5-7 business days. Note that shipments to some destinations, including Africa and Fae East, may take longer than average.
All the shipping and handling fees are included in the price of each product, no extra charges are added at checkout. In the cases where special shipping and handling is requested by you (outside of the above-described protocols), the extra shipping and handling costs will be incurred by you. In case of a returned order, a full price refund will be issued, minus the shipping costs.
The delivery time is mere speculation, the Company is not responsible for the duration of the delivery, once the item leaves our location.
You understand that product availability may be limited, and particular products may not be available for delivery, in which case the products will be delivered when they become available. If your order shall be delayed (either from the date specified at the time of order or if no date was specified, beyond 30 days from the date of your order) the Company shall try to contact you. If the Company cannot contact you or you no longer wish to receive the item, the Company shall cancel the order and promptly refund the amount tendered and will do so within 14 business days from the order’s date, no matter what form of payment.
The Company shall not be liable for any loss, damage, cost, or expense related to any delay in the shipment or delivery of orders. Bear in mind that any customs fees are the sole responsibility of the buyer and the Company has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and you will be liable to pay for them. We advise you to check with the local customs agency before placing the order.
The risk of loss and the title for the ordered items pass to you upon our delivery to the carrier.
The Company may choose to accept orders from residents of any country. Such orders will be subject to the applicable law from the country in which the order was made. You are obliged and responsible to provide current, complete, and accurate information for your billing account, as well for shipping.
Purchase orders are processed on the same day as the purchase is made, making it possible to get customers their products as soon as possible. Should you decide to cancel your order, you must do so immediately. Please bear in mind that orders are most often processed and shipped within 24 hours after payment is completed. The time in which the order is fulfilled depends upon the day of the week and the hour at which it is placed. If you would like to cancel an order after more than 2 hours have passed since payment, please do not hesitate to contact us with a cancellation request to our Customer Service at: [email protected]
If an order is canceled prior to shipment, the entire purchase credit will be returned to you.
If the cancellation took place after the order has been shipped, you will be responsible for shipping the product back to us. After the returned item arrives to the Company, you will receive your credit minus any shipping costs plus handling charges incurred by the Company.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
You agree to making use of The Website at your own risk, and that you will be solely responsible for any damage to your computer system or loss of data caused as a result. You agree that the content within the Website is provided to be used on an “AS IS” and “AS AVAILABLE” basis. You agree not to hold us responsible, for any damages or losses (including, but not limited to, loss of money, goodwill or reputation, profits, other intangible losses, or any special, indirect, or consequential damages) resulting directly or indirectly from content you provide to our Website; use or inability to do so of our Website; pricing, shipping, delays or other guidance provided by us; viruses or other malicious software obtained by accessing or linking to our Website.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES AND ITS THIRD-PARTY SERVICE PROVIDERS HEREBY EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF ACCURACY, COMPLETENESS OR RELIABILITY, TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM. THE COMPANY, ITS AFFILIATES, AND ITS THIRD-PARTY SERVICE PROVIDERS DO NOT REPRESENT OR WARRANT THAT ACCESS TO THE WEBSITE AND ITS SERVICES WILL BE UNINTERRUPTED OR THAT THERE WILL BE NO FAILURES, ERRORS OR OMISSIONS, OR LOSS OR SECURITY BREACH OF TRANSMITTED INFORMATION, OR THAT NO VIRUSES WILL BE TRANSMITTED THROUGH ACCESS TO OR USE OF THE WEBSITE.
You hereby agree, to the maximum extent permitted by applicable law, to release the Company, its affiliates and third-party service providers, and each of their respective directors, officers, employees, and agents from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with your use of this Website and its services. If you are a California resident, you waive California civil code section 1542, which states, in part: a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.
When you visit our Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you be email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
TERMINATION OF WEBSITE
JURISDICTION AND GOVERNING LAW
The Company also reserves the right to post, from time to time, additional rules of usage that apply to specific parts of the Website, which may be posted in the relevant parts of the Website and will be clearly identified. Your continued use of the Website constitutes your agreement to comply with these additional rules.
THIRD-PARTY & AGREEMENT SUPERSEDE